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Date: 09/09/2010  Ordering information Mail Order Delivery We always do our best to send you the goods you have ordered promptly. We usually manage to send stock items the same day but we are, as all retailers at the mercy of manufacturers and we may be waiting for delivery on any item, so please bear with us and we will post to you as soon as possible. If an item is out of stock we usually receive delivery within 14 days and will post to you the day it arrives, please allow up to 21 days. Delivery Charges For Lingerie items our delivery charge is £2.50 to anywhere in the UK. International Orders We can despatch to anywhere in the world and will quote for delivery outside the UK at the time of the order. (A quote can be sent via telephone, fax or email). Ways to order Order Online All lingerie products can be ordered online via a secure server. Simply select the required options for each product and click the Add to Basket button. The products in your shopping basket can be viewed and removed at any time by clicking the Check Basket button. When your online order is complete, click the Checkout link and fill in your address and payment details to complete your order. Online Security All orders placed online are encrypted and processed via a secure server at www.securehosting.com which cannot be externally viewed. Browser settings For online shopping basket - Keys MySizeLingerie website shopping basket uses both Java Script and Cookies. If you have difficulty ordering online you may have your brower security & privacy settings too high, which in turn may disable the use of Java and Cookies. Try resetting your security & privacy level in browser options to the default Medium or Medium-Low settings. Order by Telephone If you prefer not to order online you can telephone your order or enquiry on 01255 432518 Order by Post You can also send your order by post to our mailorder warehouse at:- Keys Mailorder Warehouse, Stephenson Road, Clacton on Sea, Essex CO15 4XA Credit Cards All credit and bank card transactions are debited at the time the order is despatched. We accept the following cards... Money Back Guarantee This applies to all Keys Mailorder customers. If you are not satisfied with your purchase for any reason, please return the goods within 14 days in perfect condition and in the original wrappers with a covering note explaining the problem and we will exchange or refund you in full on products only (this does not apply to any postate paid). We regret however cannot apply to the following items:- 1. Items specially ordered for the customer. 2. For hygiene reasons, worn or washed items cannot be returned. Keys Mailing List If you are a new Keys Mailorder customer your name will be added to our mailing list and periodically we will send you our latest catalogue. Also other companies may send you information that we think may be of interest. If at any time you no longer wish to receive our catalogue please return our mailing envelope with your instruction and we will detele your name from our list. Thank you. Privacy Policy and Terms and Conditions (click here) Ballet Lingerie - Elbeo Tights and Stockings - Fantasie Lingerie - Naturana - Playtex Lingerie - Sloggi - Sloggi Men Basic - Triumph - Wonderbra - Traditional Underwear - Pretty Polly Hosiery - Special Offers - Copyright ©2007 Keys MySizeLingerie.co.uk Registered in England. Company No. 773 690

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